Responsible gambling

We care about your well-being and want to ensure that you enjoy our games responsibly. This section provides information on how to manage your gaming experience, set limits, and access support services.

Setting Limits

• Deposit Limits: Set a limit for the amount you can deposit per day/week/month.
• Loss Limits: Limit the amount you are willing to lose in a single session or over a period of time.
• Session Time Limits: Control how long you spend playing by setting time limits.

Reality Checks

We offer regular reality checks to help you keep track of your gaming activity. These checks will remind you of:

• The amount of time spent playing
• The amount won/lost
• The remaining balance

Self-Exclusion

If you feel that gaming is becoming a problem, we encourage you to take a break or exclude yourself from our games for a specified period.

Permanently Self-Exclude:We offer permanent self-exclusion, allowing you to stop playing at Betsolid for as long as you need. Please note that this will mean you cannot log in to your account during the exclusion period.

Temporary Time-Outs:If you want to take a break but not exclude yourself permanently, we offer temporary time-outs of 24 hours, 7 days, or 30 days.

Responsible Gaming Tools

We also provide additional tools to help you manage your gaming:

• Reality Check: Regular reminders about your gaming activity.
• Session Limit Reminders: Notifications when you approach your session limit.
• Account Freeze: Temporarily freeze your account if you are concerned about your gaming habits.

Support Services

If you need assistance with managing your gaming or would like to discuss any concerns, please contact our support team. We are here to help and provide guidance on responsible gaming practices.

External Resources:

In addition to our in-house resources, we recommend visiting the following websites for further information and support:

• GamCare: A UK-based charity providing advice and support for problem gamblers.
• GambleAware: An organization that aims to reduce harm from gambling through education and awareness.
• National Council on Problem Gambling (NCPG): A US-based organization dedicated to supporting problem gamblers.

Remember, gaming should be enjoyed responsibly. If you feel that your gaming habits are becoming a problem, please don't hesitate to reach out for support.